Privacy Policy
Privacy Policy for Ampacto Events
At Ampacto Events, we are dedicated to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, ensuring transparency and trust in all our interactions.
1. Information We Collect
We collect personal and technical information to provide and enhance our services:
- Personal Information: When you interact with us, such as when you inquire about or book our services, we may collect your name, email address, phone number, company details, and event specifics.
- Transaction Information: Details related to the services you request, including payment information, billing addresses, and the history of your interactions with Ampacto Events.
- Technical Information: When you visit our website, we collect data such as your IP address, browser type, device information, and browsing behavior.
- Communication Records: We maintain records of your communications with us, including emails, phone calls, and chat messages.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Provision: To manage your event bookings, deliver event equipment, and ensure that all aspects of our service meet your expectations.
- Customer Support: To address your inquiries, resolve issues, and provide support throughout the planning and execution of your event.
- Marketing and Promotions: To inform you about our services, special offers, and updates that may be of interest to you. You may opt-out of marketing communications at any time.
- Improving Services: To analyze and improve our services, ensuring we continue to deliver the highest quality of event support and equipment.
3. How We Share Your Information
Ampacto Events does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors, IT support, and logistics partners.
- Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Ampacto Events, our clients, or others.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Correct Your Information: You may request access to the personal data we hold about you and request corrections if necessary.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the instructions in the communication or contacting us directly.
- Request Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations and exceptions.
6. Changes to This Privacy Policy
Ampacto Events may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at admin@ampacto-group.com
By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting Ampacto Group with your personal information.
